Service Fees

Customer service only by appointment, you can book an appointment by sending an e-mail to: [email protected]

Customer service hours:
Mon-Thu at 10:00-12:00 and 13:00-14:00

Enquiries by email: consul[email protected] (consular section)

Enquiries by telephone: Mon-Thu at 14:00-15:00 (consular section), +86 108 519 8400

Visa applications:

The visa applicants are invited to submit their applications at the Visa Application Centre of Finland (VAC), VFS Global.

Email, visa enquiries: [email protected] (in Chinese and English)

Customer service, visa enquiries: Tel: +86-400 658 5288, Mon-Fri at 8:00-15:00 (in Chinese and English)

Jurisdiction of the Finnish missions in China

Customer service: 

from Monday to Friday between 9.00-11.30. No appointment is required.

By phone:

from Monday to Thursday at 2pm-3pm, phone number +86-21-52928650

By email: 

[email protected] (Immigration issues),

[email protected] (Consular issues)

SUBMITTING VISA APPLICATIONS              

The visa applicants are invited to submit their applications at the Visa Application Centre of Finland (VAC).

• Tel: +86-20-29106156 Mon-Fri at 8am-5pm (in Chinese and English)

Jurisdiction: Anhui, Jiangsu, Jiangxi, Shanghai, Zhejiang