Customer service
Appointments
Due to the restrictions on border trafficLink to another website. entering Finland, the Embassy of Finland has limited its consular operations. On the advice of the Ministry for Foreign Affairs, only our regular passport service and a limited residence permit service for the following applications are open:
- Working in Finland permitsLink to another website. (excluding seasonal work permit)
- Moving to Finland to be with a family member permitsLink to another website.
- Studying in Finland permitsLink to another website.
Appointments are mandatory. You can book an appointment onlineLink to another website.. All other residence permits applications, as well as, Schengen visa applications remain suspended until further notice.
Enquiries
Telephone
Monday – Thursday (13:00–15.00)
Tel: +61 262 733 800Link to another website. (after language selection, prompt 2)
In an emergency, please contact local rescue authorities. If you require emergency consular assistance, please contact the Embassy during our regular office hours or use the Ministry’s 24/7 serviceLink to another website., which is open every day of the year.