If you become a victim of crime abroad
Take good care of your valuables. Report robberies and violence to the police.
Becoming a victim of robbery or violence
Take good care of your valuables
Robberies and pocket-picking are commonplace in many tourist destinations abroad. A wallet kept in the back pocket or a handbag hanging on the back of a chair is an easy target. Carry only the necessary items with you. Leave your valuables in the hotel safe. Do not leave your passport or money in a car. Keep at least one payment instrument separate from others. Avoid walking down dark alleys alone. Avoid demonstrations.
Report robberies and violence to the police
Report an offence to the nearest police department as soon as possible. A police report is required to obtain a new passport, for example. Your insurance company will also require a police report in order to process your claim.
Report lost cards and mobile phones
If your bank or credit card is lost, stolen or captured by an ATM while you are abroad, contact your bank’s blocking service immediately.
If your mobile phone or the SIM card of your phone is lost or stolen, contact your mobile phone operator immediately.
Help from travel agency or mission
If you need help while abroad, contact your travel agency or the nearest Finnish mission or honorary consulate. If there is no Finnish mission in the country in question, you may contact the mission of some other EU Member State(Link to another website.) (Opens New Window).
In urgent, traumatic crisis situations (for example an accident, death of a close person, or a case of robbery or violent crime) you may contact the nationwide Social Emergency and Crisis Centre, Wellbeing services county of Vantaa and Kerava (in Finnish)(Link to another website.) (Opens New Window) which operates 24/7 (+358 9 4191 5800) or the Victim Support Finland(Link to another website.) (Opens New Window).
If you are raped abroad:
Go to a safe place and ask for help.
Go see a doctor immediately. To obtain evidence, it is important that you do not wash yourself or change your clothes. The medical staff will check your injuries and provide care instructions.
Report the offence to the local police. Note, however, that extramarital relations are prohibited in some countries. The consequence for reporting a rape may be that the victim becomes the accused. If you are uncertain about the legal consequences, contact the Finnish mission in the country in question or a lawyer.
Seek crisis counselling.
Instructions for rape victims(Link to another website.) (Opens New Window) (website of the Finnish police)
Instructions if you have been sexually assaulted or abused(Link to another website.) (Opens New Window) (Raiskauskriisikeskus Tukinainen)
How can Finnish mission help?
help you receive medical treatment and report the offence to the police,
provide you with the contact information of local doctors and lawyers,
contact your family members or friends in Finland upon your request,
provide you with the contact information of a crisis care centre, and
assist you in making travel arrangements for return to your home country.
Claim for compensation submitted to Thai authorities
If a traveller becomes a victim of an accident or a crime, the victim or his/her family may seek compensation from the authorities of Thailand. A claim must be submitted within 30 days of the incident.
For document requirements, please contact the competent local authority:
Bureau of Prevention and Assistance in Tourist Fraud, Ministry of Tourism and Sports, Thailand
Tel. +66-2- 3560650, fax +66-2-3560655
Email [email protected]
At Bangkok Suvarnabhumi Airport, travellers are assisted by the Tourist Assistance Center, tel. +66-2-134-4077, open 24/7.
The Embassy of Finland is not in a position to recommend any law firm. Instead, we refer you to the “List of English Speaking Lawyers in Thailand” on the website of the British Embassy in Bangkok.