Customer service and appointments 

 

Consular services are for customers with a pre-booked appointment only. Due to the COVID pandemic the consular services are limited to the following categories:

- passports and identity cards
- notarial services
- residence permits
- Schengen visa (only persons who have received a complete and valid COVID-vaccination series(Link to another website.) and some special categories)

To book an appointment, please send an email containing the following information:

- name
- email address and phone number 
- preferred day and time (please include several options)
- subject: passport/identity card, notarial services, residence permit, Schengen-visa

Send the email to: [email protected]

Please book your appointment well in advance. If you are no longer able to make your appointment, please also cancel it as soon as possible.