Customer service of the consular section
Customer service of the consular section is by appointment only.
Please book your appointment online well in advance (link below). If you are no longer able to make your appointment, please also cancel it through the online booking system. We are not able to book or cancel appointments over the phone or email.
Online appointment booking (via VFS Global)
Monday - Friday 09.00 – 12.00
Wednesdays also 13.00 – 16.30
Exceptional opening hours of the Embassy
Enquiries to the Consular Section
Tel. 03 5447 6000