Customer service of the Embassy


As a precaution against the spread of the coronavirus (COVID-19), the Embassy of Finland in Tokyo will be for the meantime limiting consular operations to customers with a pre-booked appointment in the following categories:

- passports and identity cards
- notarial services
- residence permits
- Schengen visa (only persons who have received a complete and valid COVID-vaccination series(Link to another website.) and some special categories)

To book an appointment, please send an email containing the following information:

- name
- email address and phone number 
- preferred day and time (please include several options)
- subject: passport/identity card, notarial services, residence permit, Schengen-visa

Send the email to: [email protected]

Please book your appointment well in advance. If you are no longer able to make your appointment, please also cancel it as soon as possible.

Opening hours
Monday, Tuesday, Thursday, Friday 9.00 to 12.00
Wednesday 13.00 to 17.00

Exceptional opening hours of the Embassy 

Enquiries to the Consular Section
Email: [email protected]
Telephone: 03 5447 6000, Tuesday and Friday 10.00 to 12.00