A crisis situation abroad

The local authorities are responsible for handling matters in crisis situations. Follow the instructions given by the local authorities. If you have not registered at matkustusilmoitus.fi before your travel, please submit your travel details in the service as soon as possible.

The local authorities are responsible for handling matters in crisis situations. Follow the instructions given by the local authorities.

Should you need urgent assistance, contact the local rescue authorities (the police, the fire service, ambulance).

Follow local media and the website of the mission of Finland in the country and the website of the Ministry for Foreign Affairs.

Under the Act on Travel Service Combinations, the travel organiser has an obligation to assist a traveller who has got into difficulty, including by providing information on health services, by assisting in making alternative travel arrangements and by providing other appropriate assistance. The travel organiser may charge a reasonable fee for its assistance if the traveller has caused the difficulty intentionally or through negligence.

Avoid being outdoors. If possible, leave the crisis area or at least send your family members away from the area. If you are living in the country on a permanent basis and you leave the area, inform the Finnish mission about your movements.

Missions of the other Nordic and EU countries are obligated to assist people in distress, in case there is not a Finnish mission in the country or city in question.

Be prepared

The Foreign Ministry issues travel advice notices on the countries in which Finland has a mission or of which Finnish missions can obtain reliable information. If you are travelling to a country on which travel advice is not issued by the Foreign Ministry of Finland, check other countries' travel advice.