News, 23.10.2019

Position as Consular Services Officer at the Embassy of Finland in Bangkok 13.01.2020 or as per agreement

The Embassy of Finland is the official representative of the Finnish government in Thailand and Cambodia. Consular services are one of the focus areas of the Embassy, which makes it the second busiest diplomatic mission in this field among the Finnish embassies worldwide.

We are seeking to recruit an open-minded, positive, multi-skilled team player with good communications skills and high integrity and responsibility as Consular Services Officer to our dynamic consular team for the period of 13.01.2020 – 12.01.2022 (with further option).

If you enjoy helping people and want be part of our high-performing consular team, this might be the job for you. In this position, you want to ensure for your part that Finnish citizens have a positive experience in their interaction with the Embassy of Finland in Bangkok. Your ability to face challenging tasks while keeping your composure under pressure is essential, as well as your willingness to assume routine tasks.

Your tasks

  • Daily management of consular matters
  • Consular assistance related communication with local authorities
  • Participating in assisting Finns in distress in Thailand and Cambodia using Thai-English / English-Thai interpreting skills e.g. in repatriations, hospitalizations, criminal and court matters
  • Customer service, incl. information and guidance, direct contact with customers
  • Unofficial translations of official documents (from Thai to English and vice versa)
  • Follow-up of possible court cases and other pending consular assistance cases
  • Contributing to other activities within the consular team
  • Assisting in tasks related to immigration team, if needed
  • Other tasks assigned by Head of Mission

What we expect from you

  • Thai citizenship
  • Both written and spoken fluency in English and Thai language
  • Relevant educational level, e.g. bachelor’s degree or similar administrative qualifications and/or relevant working experience
  • A high sense of integrity and responsibility
  • An open-minded, positive and result-oriented approach to work with customer service orientation
  • Meticulousness and patience in handling the assignments
  • Great interpersonal skills and team player abilities
  • Interest in and willingness to share knowledge with - and learn from - colleagues
  • Good knowledge of MS Office
  • Adaptability and flexibility incl. willingness to work after office hours and on weekends, if necessary
  • Experience from similar kind of work is an advantage but not a requirement

Additional information

  • Safety analysis report will be made for the most potential candidate (according to the Finnish law 726/2014)
  • The Consular Services Officer will be employed according to regulations for local staff at the Embassy of Finland with local Thai labor law prevailing.
  • Training to the position arranged at the Embassy and/or in the Ministry for Foreign Affairs in Helsinki.
  • In the Foreign Service of Finland, we process your personal data due diligence and by the EU data protection legislation. We do not disclose your personal data to third parties without justified and lawful reason. You can read more about our data protection practices https://um.fi/data-protection-in-the-foreign-service(Link to another website.). By applying this job, you will accept the terms of data protection practice and give your consent to the processing of your personal data.

For more details on the position (First Secretary/Consul Katariina Hautamäki-Huuki) and information on the terms of contract (Second Secretary Tiina Martins), please send your questions to [email protected]

Please send your application and CV titled “Consular Services Officer” by e-mail to [email protected] by Monday, 18 November 2019.