Embassy of Finland, Nairobi

Customer service

Visa and residence permit matters

  • Visa Center VFS Global serves customers at Muthangari Drive, Nairobi. Applicants must book a time for submitting their visa and residence permit applications in advance.
  • Visa bookings can be made through www.vfsglobal.com/finland/kenya(layout.types.url.description) (Opens New Window) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00.
  • Residence permit bookings can be made through https://residencepermits.finland.fi/(layout.types.url.description) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00. Please specify whether you are making a paper or electronic application.
  • VFS Global also answers to all inquiries in these matters in their service number or by e-mail [email protected]
  • Visa and residence permit applications can be submitted at the Embassy by appointment only. Appointments are booked on the VFS Global website or by telephone service.

Consular matters, passports and legalizations

  • E-mail enquiries concerning passports, legalizations and consular matters can be sent to [email protected]

In a case of emergency, duty phone nr. is +358 9 160 55555. This number is for the consular emergency situations only after office hours, weekends and public holidays.

Office hours

Mon-Thu 9-12 and 14-15, Fri 9-12

Email

Telephone exchange

  • +254 203 750 721

Post address

Embassy of Finland
PO Box 2206
00606 NAIROBI
KENYA

Visiting address

Eden Square, Block 3
6th Floor, Greenway Lane
(Off Westlands Rd.)
00100 NAIROBI
KENYA

On the map

Personnel

Pirkka Tapiola
Head of Mission
Otto Kivinen
Deputy Head of Mission
Katariina Oivo
Deputy Permanent Representative
Johanna Jokinen-Gavidia
Desk Officer
Anu Ala-Rantala
Counsellor, Head of Cooperation
Georginah Gichohi
Coordinator
Päivi Korhonen
Administrative Officer, Consular Services
Emma Pajunen
Senior Specialist
Mauri Starckman
Senior Specialist
Jenny Toivio
Administrative Officer
financial administration and information management
Matts Weurlander
Senior Specialist
Awa Ahmed Haji Omar
Coordinator
Jane Kariuki
Assistant
Viivi Nousiainen
Coordinator
Cynthia Ochieng
PA to the Ambassador
Ida Räsänen
Coordinator
Milja Tomi
Coordinator
Nora Åman
Trainee