Monday and Tuesday


Customer service for passports, ID cards, residence permits and other consular services is by appointment. Appointments must be reserved via online appointment reservation system. Residence permit interview appointments need to be reserved by email [email protected]

The telephone hours for consular sector is from Monday to Wednesday from 2pm- to 4 pm.

Customer service for visas to Finland

Schengen visas to Finland must be applied in person at Finland's visa application centres (VFS Global): Book an appointment via the visa centre.  All the enquiries regarding visas +20 2333 23 013 or [email protected].

Visa application should be handed in personally. The processing time for visa applications is at least two weeks. Please note that we are updating our visa system in February 2020. This might cause delays in visa application processing times during February.

In case you are not a citizen of Egypt or Sudan, please contact the Embassy before reserving a residence permit or visa application appointment.