Embassy of Finland, Lusaka

Customer service

Telephone service in consular, residence permit, passport and notarial matters

Please contact us primarily by email. 

The telephone service hours are on Monday and Wednesday between 8.00 - 10.00 o'clock. Due to a high volume of calls, the line can be busy. 

Visa matters

Sweden represents Finland in all Schengen visa matters in Zambia. Please see Sweden's Visa Application Center website(Link to another website.) (Opens New Window) for all necessary instructions on Schengen visa applications. 

Residence permit, passport and notarial services

Customer service is open by appointment only. Please contact the Embassy for inquiries or for appointment booking by email: [email protected] (Opens New Window).