Embassy of Finland, Lusaka

Customer service

Telephone service in consular, residence permit, passport and notarial matters

Please contact us primarily by email. 

The telephone service hours are on Monday and Wednesday between 8.00 - 10.00 o'clock. 

Visa matters

Sweden represents Finland in all Schengen visa matters in Zambia. Please see Sweden's Visa Application Center website(Link to another website.) (Opens New Window) for all necessary instructions on Schengen visa applications. 

Residence permit, passport and notarial services

Customer service is open by appointment only. Please contact the Embassy for inquiries or for appointment booking by email: [email protected] (Opens New Window).

Office hours

Mon-Thu 8.00-16.15, Fri 8.00-13.15

Exceptional opening hours

The Embassy will be closed on the following days in 2024:

1.1.2024, New Year's Day

29.3.2024, Good Friday

1.4.2024, Easter Monday

29.4.2024, Kenneth Kaunda Day

1.5.2024, Labour Day

18.10.2024, National Day of Prayer

24.10.2024, Zambia Independence Day

24.12.2024, Christmas Eve

25.12.2024, Christmas Day

26.12.2024, Boxing Day


Telephone exchange

  • +260 211 251 988
  • +260 211 251 234

Post address

Embassy of Finland
PO Box 50819

Visiting address

Haile Selassie Avenue
opposite Ndeke House
15101 LUSAKA

On the map


Bridget Chirwa
Assistant to the Ambassador
Jan Koivu
Senior Specialist
development policy
Deputy Head of Mission, Head of Cooperation
Suvi Saarinen
Administrative Officer, Consular Services
Mira Santala
Administrative Officer
Johanna Vierinkari
Office Administrator
Elizabeth Ndhlovu
Monica Nyirenda
Administrative Assistant