Embassy of Finland, Lusaka
Embassy of Finland, Lusaka
Customer service
Telephone service in consular, residence permit, passport and notarial matters
Please contact us primarily by email.
The telephone service hours are on Monday and Wednesday between 8.00 - 10.00 o'clock.
Visa matters
Sweden represents Finland in all Schengen visa matters in Zambia. Please see Sweden's Visa Application Center website for all necessary instructions on Schengen visa applications.
Residence permit, passport and notarial services
Customer service is open by appointment only. Please contact the Embassy for inquiries or for appointment booking by email: [email protected].
Use the secure email service if your email contains sensitive personal data.
Office hours
Mon-Thu 8.00-16.15, Fri 8.00-13.15
Exceptional opening hours
The Embassy will be closed on the following days in 2025:
1.1.2025, New Year's Day
6.1.2025, Epiphany
18.4.2025, Good Friday
21.4.2025, Easter Monday
28.4.2025, Kenneth Kaunda Day
1.5.2025, Labour Day
4.8.2025, Farmer's Day
24.12.2025, Christmas Eve
25.12.2025, Christmas Day
26.12.2025, Boxing Day
24/7 service
When a mission is closed, you can in an emergency situation contact the Foreign Ministry’s 24/7 service: tel. +358 9 1605 5555 or email [email protected]. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.
- [email protected]
- [email protected] (visa, residence permit, passport, consular and notarial services)
Use the secure email service if your email contains sensitive personal data.
Telephone exchange
- +260 211 251 988
- +260 211 251 234
Post address
Embassy of Finland
PO Box 50819
LUSAKA
ZAMBIA
Visiting address
Haile Selassie Avenue
opposite Ndeke House
Longacres
15101 LUSAKA
ZAMBIA
On the map
Personnel
Bridget Chirwa
Assistant to the Ambassador
Jan Koivu
Senior Specialist
development policy
Deputy Head of Mission, Head of Cooperation
Suvi Saarinen
Administrative Officer, Consular Services
Mira Santala
Administrative Officer
Aura Mwiinga
Adviser
Team Finland
Satu Syvänen
Office Administrator
Elizabeth Ndhlovu
Adviser
Monica Nyirenda
Administrative Assistant
E-mail addresses are in the form: [email protected]. Scandinavian characters are replaced by: ä=a, ö=o, å=a.