Embassy of Finland, Ankara



Customer service

Due to the coronavirus pandemic, the Embassy customer service is only open to customers who have made an appointment.

Due to the coronavirus situation, Finland has temporarily suspended the receipt of visas and residence permit applications at visa centers worldwide.

The Ankara Visa Center in Turkey only accepts appointments for certain visa categories on Wednesdays. More detailed information can be found from the VFS Global website.

Embassy contact information:

Telephone service: Tuesdays and Thursdays 14:00-15:00

  • Citizens of Iraq, Jordan, Lebanon and Syria
  • Tel: +90 312 457 4433
  • Email: [email protected]

Exceptional opening hours

Visa matters:

Visa Center VFS Global serves customers in Turkey at Ankara, Istanbul and Antalya as well as in Lebanon at Beirut.  Applicants must book a time for submitting their visa applications in advance.

Opening hours of Visa Centers in Turkey:

Opening hours of Visa Center in Lebanon:

Residence permit matters:

Residence permit application center VFS Global serves customers in Turkey at Ankara.  Applicants must book a time for submitting their residence permit applications in advance.

Opening hours:

Passport matters:

Appointment by e-mail [email protected] or [email protected]

Telephone exchange

  • +90 312 457 4400


  • +90 312 468 0072


Visiting address

Beyaz Zambaklar Sokağı No:44


Ari Mäki
Ari Mäki
Head of Mission
  • +90 312 457 4400
Pirjo Välinoro
Deputy Head of Mission
Neslihan Akdag

Team Finland (Economic Promotion, Public Diplomacy, Culture and Communications)

Timo Sysiö
Second Secretary
Ahmet Bütün
Ebru Celikten
Salla Kivekäs

Team for Consular and Migration Affairs: Turkey

Raimo Pahkasalo
Administrative Officer, Consular Services
Anne Myllymäki
Administrative Officer
consular services
Canan Boran
Consular Services Assistant
Sara Salmi
Consular Services Coordinator

Team for Migration Affairs: Syria, Iraq, Lebanon, Jordan

Kristina Kantenius
Administrative Officer, Consular Services
Tiina Hakala-Gros
Administrative Officer
consular services
Susanna Malinen
Administrative Officer
consular services
Kristiina Zeroual
Administrative Officer
consular services
Marghrit Khalouf
Consular Services Assistant
Asndar Wainakh
Consular Services Assistant
migration matters

Team for Administration

Raija Pöyhönen-deAlmeida Santos
Administrative Officer

Defense Attaché office

Juha Mäkelä
Defense, Military, Naval and Air Attaché
Toni Tolvanen
Defense, Military, Naval and Air Attaché
Tommi Koskinen