Embassy of Finland, Ankara

Customer service

Appointment booking is required for visiting the Embassy.

• Citizens and residence permit holders of Türkiye:
  [email protected]
• Citizens of Iraq, Jordan, Lebanon and Syria:
  [email protected]

Embassy telephone service times and numbers:

Consular matters in Türkiye

Telephone service on Tuesday and Thursday 14.00 - 15.00.

Tel: +90 312 457 4444

Consular matters in Iraq, Jordan, Lebanon and Syria

Telephone service on Tuesday and Thursday 14.00 - 15.00.

Tel: +90 312 457 4433

Exceptional opening hours

Visa matters:

Visa Center VFS Global serves customers in Türkiye at Ankara, Istanbul, Izmir and Antalya as well as in Lebanon at Beirut.  Applicants must book an appointment for submitting their visa applications in advance.

Information about changing entry requirements to Finland from the Finnish Border Guard website(Link to another website.).

Contact details and opening hours of Visa Centers in Türkiye:

• Submission of applications: 08.30-12.00 and 13.00-14.30
• Returning of passports: 13.00-16.30
• Website: https://visa.finland.eu/turkey/(Link to another website.)
• Email: [email protected]  
• Tel: +90 212 373 5812 (08.30-12.00 and 13.00-17.00)
• Appointment booking: https://visa.finland.eu/turkey/Schedule_an_Appointment.html(Link to another website.)

Contact details of Visa Center in Lebanon:

• Website: https://visa.finland.eu/Lebanon/(Link to another website.)
• Email: [email protected]  
• Tel: +961 174 3643

Residence permit matters:

Residence permit application center VFS Global serves customers in Türkiye at Ankara. Applicants must book an appointment for submitting their residence permit applications in advance.

• Appointment booking through the website: https://residencepermits.finland.fi/turkey/index.html(Link to another website.)  
• Appointment booking by telephone: +90 212 373 5823 (8.30-12.00 and 13.00-17.00)
• Appointment booking by email: [email protected]

Contact details and opening hours of Residence permit application centre in Türkiye:

• Submission of applications: Mon-Wed 10:00-15:30 and Thu-Fri 09:00-15:30
• Notification of decisions: 08:30-10:00
• Email: [email protected]
• Tel: +90 212 373 5823 (8.30-12.00 and 13.00-17.00)

Passport matters:

Appointment booking is required for the passport matters.
Book an appointment for passport matters through this email:
[email protected]