PLEASE NOTE! The Embassy's landline is temporarily down. We request all Schengen visa customers to contact VFS Global for inquiries. Resident permit customers in turn are requested to contact the Embassy via email at [email protected] in case of inquiries. For other matters, the Embassy can be reached by email at [email protected] as usual. We thank you for your understanding and apologize for any inconvenience caused!
Embassy customer service by appointment only.
Customer service hours: Monday-Thursday 9.00-12.00 and 13.00-16.15. Customer service hours for telephone inquiries: Monday-Thursday 11.00-12.00.
Residence permit, legalization and passport applications: please make an appointment by e-mail visa.kat(at)gov.fi.
Visa-related matters: VFS Global Visa Application Center accepts Finland’s Schengen visa applications on Tuesdays, Wednesdays and Fridays from 9am to 12pm. An appointment at the Visa Application Center can be booked in advance either on the website of the VFS Global Visa Application Center(Link to another website.) or through the Call Center.
On visa and residence permit matters, the Embassy can be reached via email at [email protected].
Consular services are available for Finnish citizens and foreign nationals with a permanent residence in Finland. On consular matters, please contact the Embassy via email at [email protected]. In an emergency situation, please contact the Foreign Ministry's 24/7 service on +358 9 1605 5555.
Visa submission (Opens New Window)