Customer service: Embassy of Finland, Astana

The Embassy’s telephone customer service can be reached at +7 717 244 2121 on weekdays from 10:00–12:00 and 13:00–16:00.

We kindly ask you to contact us primarily by email at [email protected].

Customer service at the Embassy is available by appointment only. Appointments for customer service can be made by email at [email protected].


Residence permits

In Kazakhstan, applications for residence permits are accepted at the Astana visa center from citizens of Kazakhstan, Uzbekistan, Kyrgyzstan and Tajikistan. Instructions for booking an appointment can be found at https://services.vfsglobal.com/kaz/en/frp/book-an-appointment

Visas

The Embassy of Finland in Astana processes visa applications from citizens of Kazakhstan, Kyrgyzstan and Uzbekistan.

Visa applications from citizens of Kazakhstan are accepted at Finland's Visa Application Centre in Astana or Almaty.

Visa applications from citizens of Kyrgyzstan are accepted at Finland’s Visa Application Centre in Bishkek.

Visa applications from citizens of Uzbekistan are accepted at Finland’s Visa Application Centre in Tashkent.

Additional information [email protected]  

Full contact information

The Embassy of Finland will be closed in 2026 on the following holidays:

  • 1.1.2026 New Year
  • 6.1.2026 Epiphany
  • 9.3.2026 Women's day
  • 23.-24.3.2026 Nauryz
  • 3.4.2026  Good Friday
  • 6.4.2026 Easter Monday
  • 1.5.2026  May Day
  • 14.5.2026 Acsension Day
  • 27.5.2026 Eid al-Adha
  • 19.6.2026 Midsummer's Eve
  • 6.7.2026 Capital City Day (Astana)
  • 26.10.2026 Republic Day of Kazakhstan
  • 24.12.2026 Christmas Eve
  • 25.12.2026 Christmas Day