Embassy of Finland, Astana

Customer service

Customer service only by appointment at [email protected]


Residence permits

In Kazakhstan, applications for residence permits are accepted at the Astana visa center from citizens of Kazakhstan, Uzbekistan, Kyrgyzstan and Tajikistan. Instructions for booking an appointment can be found at https://services.vfsglobal.com/kaz/en/frp/book-an-appointment

Visas

The Embassy of Finland in Astana processes visa applications from citizens of Kazakhstan, Kyrgyzstan and Uzbekistan.

Visa applications from citizens of Kazakhstan are accepted at Finland's Visa Application Centre(Link to another website.) in Astana or Almaty.

Visa applications from citizens of Kyrgyzstan are accepted at Finland’s Visa Application Centre(Link to another website.) in Bishkek.

Visa applications from citizens of Uzbekistan are accepted at Finland’s Visa Application Centre(Link to another website.) in Tashkent.

Additional information [email protected]  

Exceptional opening hours

The Embassy of Finland will be closed in 2025 on the following holidays:

  • 1.1.2025 New Year
  • 6.1.2025 Epiphany
  • 21.3.2025 Nauryz
  • 18.4.2025  Good Friday
  • 21.4.2025 Easter Monday
  • 1.5.2025  May Day
  • 9.5.2025 Europe Day
  • 29.5.2025 Acsension Day
  • 6.6.2025 Kurban Ait
  • 20.6.2025 Midsummer's Eve
  • 7.7.2025 Capital City Day (Astana)
  • 27.10.2025 Republic Day of Kazakhstan
  • 24.12.2025 Christmas Eve
  • 25.12.2025 Christmas Day
  • 26.12.2025 Boxing Day

24/7 service

When a mission is closed, you can in an emergency situation contact the Foreign Ministry's 24/7 service: tel. +358 9 1605 5555 or email [email protected]. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.

Telephone exchange

  • +7 717 244 2121

Fax

  • +7 717 244 2116

Post address

Embassy of Finland
12 Samal Microdistrict
Astana Tower Business Center
17th floor
ASTANA 010000
KAZAKHSTAN

Visiting address

Astana Tower, 17th floor
12 Samal Microdistrict
ASTANA Z10F1M5
KAZAKHSTAN

On the map

Personnel

Janne Heiskanen
Head of Mission
Helena Bogdan
Deputy Head of Mission
Jonni Heikkinen
Administrative Officer, Consular Services
Eija Elagin
Consul
Antti Luukkonen
Liaison Officer, Finnish Customs
Gaukhar Aron
Coordinator for Protocol and Administration
Madina Sanatova
Coordinator
Altynay Kozhayeva
Consular Services Assistant
Alexander Ivanov
Office Services Attendant
Diana Sadykova
Consular Services Assistant
Anni Aikio
Intern
Karashash Dyusembayeva
Catering and Housekeeping Attendant