Embassy of Finland, Hanoi

Customer service

Customer service: 

Customer service is open Mon-Thu by appointment only.  There is no customer service on Fridays.

Appointment bookings and inquiries by email [email protected]

Phone inquiries concerning visa and residence permit matters Tue-Thu 14.00-16.00 tel. +84 24 382 667 88

Those in need of emergency consular assistance are served according to the Consular Services Act.

In consular matters contact us by email [email protected] or phone +84 24 382 667 88

Visa Application Centers:

In Hanoi: Visa Application Centre, Ocean Park Building, Unit 207, 2nd Floor, 01 Dao Duy Anh Street, Phuong Mai Ward, Dong Da District, Hanoi City

In Ho Chi Minh City: Visa Application Centre, Resco Building 3rd Floor, 94-96 Nguyen Du Street, Ben Nghe Ward, District 1, Ho Chi Minh City

Helpline number +84 28 3521 2002, service hours Monday to Friday 08:00-17:00

Website of the Visa Application Centres: http://www.vfsglobal.com/finland/vietnam/

Email: [email protected]

Time difference: +4h (Summer), +5h (Winter)

Jurisdiction: Vietnam, Laos

Office hours

Mon-Thu 8.00-12.00 and 13.00-17.00, Fri 8.00-12.00

Telephone exchange

  • +84 24 382 667 88

Visiting address, post address

Embassy of Finland
24th floor, Lotte Center Hanoi
54 Lieu Giai, Ba Dinh
HANOI
VIETNAM

On the map

Personnel

Keijo Norvanto
Head of Mission
Touko Piiparinen
Deputy Head of Mission
Matti Tervo
Senior Specialist
Jaana Lång
Administrative Officer, Consular Services
Nina Hallan
Administrative Officer
financial administration
Nghia Le
Coordinator
Huong Le
Coordinator
Hong Mac
Coordinator
Hanh Hoang
Coordinator
Kamilla Sjöblom
  • +84 90 459 2116