Embassy of Finland, Hanoi

Customer service

Customer service: 

Customer service is open Mon-Thu by appointment only.  There is no customer service on Fridays.

Appointment bookings for passports https://finlandappointment.fi/?country=VN

Inquiries by email only visa.han@gov.fi

Phone inquiries concerning visa and residence permit matters Tue-Thu 14.00-16.00 tel. +84 24 382 667 88

Those in need of emergency consular assistance are served according to the Consular Services Act. In consular matters contact us by email Sanomat.HAN@gov.fi or phone +84 24 382 667 88

Visas and residence permits VFS Global

In Hanoi: Visa Application Centre, Ocean Park Building, Unit 207, 2nd Floor, 01 Dao Duy Anh Street, Phuong Mai Ward, Dong Da District, Hanoi City

In Ho Chi Minh City: Visa Application Centre, 3B floor, REE Tower, 9 Doan Van Bo, Ward 12, District 4, Ho Chi Minh City, Vietnam.

Helpline number +84 28 3521 2002, service hours Monday to Friday 08:00-17:00

Schengen visas
Residence permits (available only in Hanoi VFS)

Website of the Visa Application Centres: http://www.vfsglobal.com/finland/vietnam/

Email: info.fivn@vfshelpline.com

Time difference: +4h (Summer), +5h (Winter)

Jurisdiction: Vietnam, Laos

Use the secure email service if your email contains sensitive personal data.

Office hours

Mon-Thu 8.00-12.00 and 13.00-17.00, Fri 8.00-12.00

24/7 service

When a mission is closed, you can in an emergency situation contact the Foreign Ministry’s 24/7 service: tel. +358 9 1605 5555 or email paivystys.um@gov.fi. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.

Email

  • Sanomat.HAN@gov.fi

Use the secure email service if your email contains sensitive personal data.

Telephone exchange

  • +84 24 382 667 88

Visiting address, post address

Embassy of Finland
24th floor, Lotte Center Hanoi
54 Lieu Giai, Ba Dinh
HANOI
VIETNAM

On the map

Personnel

Pekka Voutilainen
Head of Mission
CV
Riikka Seppälä
Deputy Head of Mission
Sami Frestadius
Senior Specialist
Sari Lietsala
Administrative Officer, Consular Services
Viivi Sokajärvi
Administrative Officer
financial administration
Hien Luong Thu
Assistant
Hong Mac
Coordinator
Nghia Le
Coordinator
Huong Le
Coordinator
Hanh Hoang
Coordinator
Tung Nguyen
Office Services Attendant
Quyet Tran
Office Services Attendant
Henni Linnamo
Intern

E-mail addresses are in the form: forename.surname@gov.fi. Scandinavian characters are replaced by: ä=a, ö=o, å=a.

Countries