Embassy of Finland, Hanoi

Customer service

Customer service: 

Customer service is open Mon-Thu by appointment only.  There is no customer service on Fridays.

Appointment bookings and inquiries by email [email protected]

Phone inquiries concerning visa and residence permit matters Tue-Thu 14.00-16.00 tel. +84 24 382 667 88

Those in need of emergency consular assistance are served according to the Consular Services Act.

In consular matters contact us by email [email protected] or phone +84 24 382 667 88

Visa Application Centers:

In Hanoi: Visa Application Centre, Ocean Park Building, Unit 207, 2nd Floor, 01 Dao Duy Anh Street, Phuong Mai Ward, Dong Da District, Hanoi City

In Ho Chi Minh City: Visa Application Centre, 3B floor, REE Tower, 9 Doan Van Bo, Ward 12, District 4, Ho Chi Minh City, Vietnam.

Helpline number +84 28 3521 2002, service hours Monday to Friday 08:00-17:00

Website of the Visa Application Centres: http://www.vfsglobal.com/finland/vietnam/

Email: [email protected]

Time difference: +4h (Summer), +5h (Winter)

Jurisdiction: Vietnam, Laos