Batch of faulty ID cards in circulation

Due to an error in ID card production, a batch of ID cards issued in November and December was printed on a card template that had already been taken out of use. ID cards issued to Finnish citizens on or after 2 August 2021 have a new design that was introduced following an amendment to the Identity Card Act required by the EU Regulation on identity cards.

The old and new card template look very similar. The new card can be recognised by the EU flag logo at the top left-hand edge on the front of the card and by the black lock symbolising the EU Trustmark logo on the reverse side of the card. These logos do not feature on the old ID card template. Images of the old card and the new card introduced on 2 August 2021 can be found on the Police website at Finnish ID cards (https://poliisi.fi/en/frontpage(Link to another website.) (Opens New Window)). ​​​​​​​

Customers who have been issued and gotten a faulty ID card in the US can get in touch with the Embassy in Washington D.C. or Consulates General in New York or Los Angeles.

More information on the Police web pages:

https://poliisi.fi/en/-/batch-of-faulty-id-cards-in-circulation(Link to another website.)

https://poliisi.fi/en/-/more-detailed-information-on-the-id-card-issue-communicated-on-28-december(Link to another website.)