Public Service Info - Advice for users of public services 

Kansalaisneuvonta Supporting authorities’ own advice services, Public Service Info is an advice service for users of public services. The aim of the service is to raise awareness of public sector services and to make them easier to use. 

Public Service Info helps citizens find the correct authority or corresponding e-service through which to manage their affairs. In addition, Public Service Info provides support for users of e-services and answers general questions about public services. One of the objectives of the service is to reduce the number of non-emergency calls to the general emergency number. 

The phone service is open from 8 am to 9 pm from Monday to Friday and from 9 am to 3 pm on Saturdays. The service is closed on Sundays and on public holidays. Customers are served in Finnish, Swedish, and English. 

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