Embassy's customer service and contact information during the corona virus pandemic

Embassy's customer service and contact information during the corona virus pandemic

Due to the current condition the reception is open by appointment only.  

Due to the current condition the reception is open by appointment only.  

For general inquiries regarding immigration and consular matters, you can reach the Embassy by phone on Mondays and Wednesdays between 9.00 AM and 10.00 AM at +(971) (0) 2 885 3666, or by e-mail: [email protected] (consular matters) and [email protected] (immigration matters). 

  • Since 19 March, handling of ordinary visa applications  has been suspended until further notice.
     
  • Services related to residence permit applications were gradually resumed in some missions in June 2020. Due to the ongoing situation, the Embassy can currently receive residence permit applications on a very limited basis.  Due to the high number of cancelled appointments and limited capacity,  severe delays are to be expected. 

    More information regarding the residence permits during the corona pandemic (Finnish Immigration Service):  Effects of the coronavirus outbreak on customers who are abroad

    Students: If you have been admitted to a university, you may contact the Admissions Services of your hosting Finnish university for detailed information on what options you have for starting your studies online, or postponing the start of your studies.  More information, Study in Finland: More than 8000 new international students admitted
     
  • Residence permit cards: Please be informed that when the Embassy has received your residence permit card, the Embassy will contact you by e-mail to provide instructions how to collect it (in person or by a courier service). This may take up to three weeks from the day of your decision. 
     
  • Finnish citizen services: Inquiries regarding passports, notarial services and registrations to the Finnish Population Information System, please contact the Embassy preferably by e-mail [email protected]
     
  • Monitor the situation closely through local authorities and local media, and through your airline or tour operator.