Embassy's customer service and contact information during the corona virus pandemic

Embassy's customer service and contact information during the corona virus pandemic

The reception is closed due to the current situation. You can reach the Embassy by phone from Sunday to Thursday between 9.00 AM and 3.00 PM at +971 50 5782771, or by e-mail: [email protected] (consular matters) and [email protected] (immigration matters).

Please note, that the customer service by phone and e-mail is closed during  Eid-al-Fitr  between 24 and 26 May 2020.

  • All handling of visa applications and residence permit applications (including appointment requests, interviews etc) has been suspended until further notice. If you have requested an appointment for a residence permit and/or interview, the Embassy has saved your request and will contact you when it has resumed regular activities. 
  • In urgent passport inquiries, please contact the Embassy preferably by e-mail [email protected]
  • Monitor the situation closely through local authorities and local media, and through your airline or tour operator.